Frequently Asked Questions

Chartamo is a trading practice simulator that helps you improve your decision-making through historical market replay and virtual challenges. Each challenge presents historical market data, asks you to make a trading decision, and then reveals what happens next. You can journal your trades, track your performance, and improve over time — all without risking real money.

No. Chartamo is designed for all skill levels. Beginners can learn how market structure and price action work in practice, while experienced traders can refine their discipline and test new approaches.

Yes, Chartamo has a free plan that includes 30 challenges per month. Premium plans (Starter, Pro, Omega) are available if you need a higher monthly challenge limit.

No. Chartamo is fully self-contained. You do not need a broker, exchange account, or any external trading platform to use it.

No. Chartamo includes everything you need — charts, replay, journaling, and analytics — all within the platform.

A Trading Challenge is a structured exercise where you are shown a fixed set of historical candles, asked to analyze the price action, and then decide whether to open a Long or Short trade. You set your Entry, Stop Loss, Take Profit, Position Size, and Risk. Once committed, the replay reveals the remaining candles one by one until your trade hits its target, hits its stop, or the challenge ends.

After viewing the historical candles, you choose a direction (Long or Short) and define your Entry price, Stop Loss, Take Profit, Position Size, and the amount you are willing to risk. Once confirmed, the challenge replay begins and reveals the playable candles one at a time.

If the replay reaches the end of the available candles without your Take Profit or Stop Loss being triggered, the trade is closed at the final price. The outcome is recorded in your challenge history like any other completed trade.

Each challenge uses a predefined candle timeframe (for example, 15-minute or 1-hour candles). This cannot be changed because the challenge is built around a specific market session. Fixed timeframes reflect how real trading works — you trade the chart in front of you, not a customizable one.

Completed challenges are stored in your history and you can review the full details — your trade setup, the replay outcome, and your journal entry. However, you cannot retake the same challenge as the outcome is already known.

The Strategy Builder is a visual tool for creating reusable entry strategies. You assemble conditions from simple building blocks — price, volume, and technical indicators — combined with comparisons and AND/OR logic. Once saved, you can attach a strategy to any challenge and watch it react to the historical replay.

Yes. Use the Strategy Builder to define your own rule-based entry strategy by combining conditions. Your strategy is saved on your account, can be attached to any challenge, and is evaluated throughout the replay so you can see when your rules would have triggered a Long or Short signal.

Chartamo provides a range of technical indicators including SMA, EMA, RSI, MACD (line, signal, and histogram), Bollinger Bands (upper, middle, and lower), ATR, and ADX (with +DI and -DI). You can also use the open, high, low, close, and volume values, or compare any value against a number.

Yes. Build conditions using comparison operators such as greater than, less than, and crosses above or below. Combine them with ALL (AND), ANY (OR), or NOT logic, and compare indicators against other indicators, price, volume, or numbers to express the exact rules you want to test.

The Strategy Builder is included with the Pro and Omega plans. The Pro plan includes 1 strategy, while the Omega plan includes up to 10. It is not included in the Free or Starter plans.

No. The Strategy Builder is a practice and analysis tool. It does not place orders, trade with real money, or run automatically in live markets. It helps you define and test your trading ideas against historical data so you can review the signals your rules would have produced.

Each challenge contains a segment of real historical market data. You see the first portion as a regular chart. Once you open a trade, the remaining candles are revealed one by one in sequence, simulating how the market would have evolved in real time.

To simulate the uncertainty of live markets. In real trading, you cannot see future price movement. By hiding the playable candles until you commit to a trade, Chartamo forces you to make decisions based only on what has already happened — just like in a real trading environment.

Yes. Challenges are built from genuine historical market data, not synthetic or randomly generated price action.

You can sign up using your email address and a password, or sign in with your Google account. Registration takes less than a minute.

Yes. Chartamo supports Google OAuth sign-in. When you sign in with Google, Chartamo receives only the information you authorize (such as your email address and name). Chartamo never receives your Google password.

Yes. You can delete your account at any time through your account settings. Your personal data is removed within 30 days. Journal screenshots and some usage data may be retained for up to 12 months for operational purposes. On-chain cryptocurrency payment records cannot be deleted as they are part of an immutable blockchain.

Chartamo offers four plans: Free (30 challenges per month), Starter (100 challenges per month), Pro (300 challenges per month), and Omega (1000 challenges per month). All plans include the same core trading features. Pro and Omega plans additionally include AI-powered analysis — AI Trade Review and AI Trading Mentor — as well as Strategy Builder (Pro includes 1 strategy; Omega includes up to 10). Upgrading a plan does not affect challenge outcomes or provide any trading advantage.

Yes. You can use approximately 10% of your monthly challenge allowance per day. For example, Free plan users can join about 3 challenges per day, while Pro users can join about 30 per day. The daily counter resets at midnight UTC.

A subscription can only be upgraded while the remaining subscription time is greater than or equal to the configured minimum upgrade threshold (currently 7 days). Subscription downgrades are not supported. If your subscription has expired, you may purchase a new plan at any time.

Chartamo accepts cryptocurrency payments only. We do not process fiat currency payments or credit cards. Supported blockchains include Bitcoin, Ethereum, Tron, TON, and Solana. Supported currencies include native blockchain coins and USDT (on supported networks).

All cryptocurrency payments are final. Refund requests are evaluated on a case-by-case basis. Cryptocurrency network fees are non-refundable. See our Refund Policy for details.

The journal lets you record notes, observations, and screenshots for every challenge you complete. You can document your reasoning before the trade and reflect on the outcome afterward. Over time, your journal becomes a personal record of your decision-making patterns.

Every challenge you complete is stored in your history, including the trade details, replay outcome, journal entry, and any screenshots. You can review past challenges at any time to see how your decision-making has evolved.

Chartamo provides statistics that help you understand your trading over time, including win rate, profit factor, average risk-to-reward ratio, drawdown, and other metrics. You can observe how your consistency and decision-making change across challenges.

XP is earned through consistent, engaged practice. Completing challenges and maintaining regular activity on the platform contributes to your XP. It reflects your dedication to practicing deliberately, not the outcome of individual trades. XP and all progression data have no monetary value.

Chartamo implements industry-standard security measures including TLS encryption for data in transit, encrypted storage for sensitive data at rest, and bcrypt password hashing. Access to personal data is restricted to authorized personnel. See our Security page for more details.

No. Chartamo never sells your personal data. See our Privacy Policy for complete details on how we handle your information.

Chartamo is a web application accessible from any modern browser on desktop and mobile devices. The platform is optimized for desktop use to provide the best charting and replay experience.

No. Chartamo is an educational practice tool. It does not provide financial, investment, or trading advice. Nothing on the platform constitutes a recommendation to buy, sell, or hold any financial instrument.

No. Chartamo is a simulation platform. All trading uses virtual funds and historical market data. You cannot deposit, withdraw, or trade real money on Chartamo.

No. All trading on Chartamo uses virtual funds. There is no real money involved in any trade or challenge. The only real-money transactions are cryptocurrency payments for premium subscriptions.